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GBS Privacy Policy

7-21-2005

Global Business Solutions’ privacy policy covers the collection and use of personal information that may be collected by Global Business Solutions anytime you interact with Global Business Solutions: for example when you visit our website, when you purchase products and services, or when you call our sales or support engineers.

Why we collect personal information

Your personal information helps us provide you a superior level of customer service. It helps us give you access to our products and services of greatest interest to you. In addition, your personal information enables us to keep you posted on the latest product announcements, software updates, special offers, and events.

What information we collect

There are a number of ways that your personal information may help us give you better service. For example, we may ask for your information when you’re discussing a service issue on the phone with an associate, downloading a software update, registering for a seminar, participating in a survey, registering your products, or purchasing a product. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; information about the products you own, such as their serial numbers, and date of purchase; and information relating to a support or service issue.

The information that we collect for market research purposes is to gain a better understanding of our customers and thus provide more valuable services. We also collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites and Internet services are of most interest to them.

How do we use your personal information

We will only use your personal information in the way we specified when it was collected. We will not change the way your personal information is used without your consent. Some of the ways we may use your personal information include:

• To provide the ability to create personal profile areas and view protected content.
  • To provide the ability to contact you, and provide you with shipping and billing information.
  • To provide customer feedback and support.
  • To provide contests or other marketing promotional activities.
  • To conduct questionnaires and surveys in order to provide better products and services to our customers and end users. Your completion of any questionnaires is voluntary.

When we disclose your information

We take your privacy very seriously. We assure you that Global Business Solutions does not sell or rent your contact information to companies outside of Global Business Solutions. At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that it is so necessary for national security, law enforcement, or other issues of public importance.

Security

The information we collect about you is stored in limited-access and secured servers. We maintain strict safeguards to protect the security of these servers and your personal information.

Linked Websites

Our website will provide links to other third-party websites which are outside our control and not covered by this policy. We encourage you to review the privacy policies posted on these (and all) sites.

Policy Modifications

This Privacy Policy may be modified at any time by Global Business Solutions at our discretion. Any changes to the Privacy Policy will be posted immediately for your review.

Comments and Questions

If you have any questions, comments or concerns about our Privacy Policy, you may contact us at info@gbs-inc.com or by calling 859.491.5900.

This policy was last updated on July 31, 2005.