Managed Solutions

Small and medium businesses are continuing to scrutinize IT budgets. Service quality demands are at an all-time high and the Internet has revolutionized how organizations operate, which makes the “old-world” IT service delivery models ineffective. Our managed services program addresses your business pain, by:

Monitoring the critical health status of devices and applications
Remotely diagnose problems before they occur
Capacity planning reports for informed IT purchasing and budget decisions
Minimize network downtime that causes lost productivity
Our team of experienced IT professionals that are on call 24 hours a day.

Technology Overview:

Web-based application
Remotely monitors public and private IP without security re-configuration
Agent-based technology with N-tier architecture
Monitors TCP services, hardware metrics, generic logs
XML-based communication
Hierarchical views by location and/or device
Notification by email/pager
Security conscious design
Escalation management rules
Performance reporting for business and technical users

Contact our offices today to schedule your network evaluation and a security audit: 859.491.5900 or e-mail us.

VoIP Technology?

IP telephony can deliver more functionality at a lower price to enterprises and governments as well as to small and medium businesses than conventional telephony solutions, allowing organizations to focus personnel and budget on core business activities rather than on supporting a telephone system.

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