Optimize Efficiency with Unified Communications

If your organization is still running a PBX telephony system, now is the time to optimize efficiency with unified communications. Cloud-based, unified communications solution deliver a number of critical advantages.

UCaaS Advantages: Cloud-based vs. Premise-based Voice Solutions

Immediate cost savings and optimized billing
Monthly expense vs. capital expense of premise-based systems
Fast implementation and easy upgrades
Efficient collaboration
Flexible and scalable to meet changing needs
Enhanced mobile and remote user experience
IT staff can prioritize other business needs
Improved customer contact experience
Seamless third-party integrations (CRM, etc.)
Faster problem solving with expert tech support

UCaaS Needs Assessment

No-Cost Consultation

World-Class UCaaS Partners

Approach to Partnership

Unified cloud communications with integrated voice, video, chat and contact center functionalities are essential to ensure your organization has the tools to optimize collaboration. No matter the number of seats or budget, GBS UCaaS experts will develop the cloud-based solution that drives value by enhancing productivity.

GBS partners with the world’s leading voice providers. However, we are not blindly loyal to any provider. Our technical staff deeply understands the landscape and will uncover the features and functions your organization needs. Then, we will present the UCaaS options that deliver optimized value.

Your Needs Assessed

Our approach starts with a conversation focused on uncovering the key system performance features your organization needs to be most effective. With this information, we design the system around these critical criteria, and then deliver a proposal that recommends the ideal UCaaS solution.

Cost Savings & Streamlined Operations

With every unified communication design and installation project, our team’s primary objective is to deliver a solution that reduces your cost of ownership and makes your company more productive.

UCaaS - Key Features

Simple Administration

UCaaS portals allow on-demand movement dictated by the client. Administrator credentials authorize the ability to add, modify and delete users. Real-time ability to upgrade or downgrade subscription needs.

Reduced Expenses

Customers frequently reduce operating costs because you don’t have to invest in on-site infrastructure, pay increased energy bills or configure onsite phone system hardware.

Survivability

UCaaS provides business continuity because telecommunication traffic can be re-routed very quickly during a power outage, network outage or server failure. And because one missed call can equate to lost revenue, our top-rated unified communications solutions offer best-in-class uptime and dependability – so a call is never missed.

Interoperability

Unified communication solutions are built on a software stack that can be integrated through APIs into your existing custom or packaged applications. These integrations improve end-user efficiency and your customer’s experience.

Mobility

Unified communications enable your employees to get the same experience regardless of whether they are in the office, working remotely, or logging in from a mobile device. The UCaaS solutions, the interface remains consistent which boosts productivity.

Optimize Efficiency with Unified Communications