WHY GBS?

Reason for Being

At GBS, our approach and mission are singularly focused – we turn technology into competitive advantage for our clients. It’s that simple. We serve our clients by solving their challenges through the implementation of a suite of technologies that are both business viable and technically sound.

Every team member at GBS…every cabling installer, every engineer, every customer service specialist is passionate about solving problems and making a difference through high-performance technologies.
We are true partners with our clients, and have earned the trust of many clients since 1995. Over these years we have come to understand very clearly that clients employ our resources to deliver one thing: VALUE. And we are able to deliver because we possess more integrated technical knowledge than any other MSP in the region.

What Makes GBS Uniquely Qualified

1. Knowledge: No other provider has the depth of knowledge, experience and resources across the IT and Digital Landscape.

And because of our depth of knowledge, we are leaders in developing innovative solutions to even the most technically challenging business problems. At GBS we don’t fail - we arm your business with the tools to improve your efficiency, and your employees’ productivity.

Starting as one of the first to offer Managed IT Services in the Greater Cincinnati / TriState region to today - delivering a comprehensive suite of solutions:

This suite of high-performance solutions makes GBS the only Managed Service Provider in the market that can deliver truly integrated solutions across all technologies. Other MSP’s offer IT services only. Because of the diversity and depth of technical know-how, we’re so much more than just IT – GBS is the only technology partner you need.

One Technology Provider – Your Advantages
All the technologies today are IP-based.  So, you need a partner who has deep knowledge of Information Technology and how it all integrates together, and how to keep your network secure by reducing the likelihood of security breaches due to malware, misconfiguration, open ports on firewalls or rogue wireless access points. GBS understands that every network connected device, or an IoT device such as a Vending Machine, HVAC system, Vehicle sensor, elevators, etc. – they all touch the network. Our decades of experience designing, installing and maintaining all technology platforms gives us the expertise to deliver the best return on your technology investment.

  • One-Call: With one call GBS ensures your issues will be addressed. It virtually eliminates the “blame-game” we often see amongst multiple providers.
  • One Managed Service Agreement: One Managed Service agreement gives you the confidence that no matter happens you’re covered, and issues will be resolved.
  • Engineering Experts: The GBS team of engineers each possess deep knowledge across multiple platforms, so complex problems are remedied in a fraction of the time it takes a single-technology provider.

2. People – A Cut Above

Through the years, we’ve learned that we’re pretty discerning about who qualifies to become and stay a GBS team member. And because several of our top engineers have been with us for 15+years, we know we have the right people with the skills, demeanor and values that make our team a cut above.

Our team is trained to serve clients. Many come from diverse backgrounds and possess diverse skills but one thing is consistent across all GBS team members – our client’s business comes first. We place achieving your goals, delivering you real value before our business. Why? Because we know that if we don’t deliver, we won’t be back.

Not only are our team members skilled and hold multiple industry certifications, but we’re strongly civic minded. We’re active contributors to the fabric that creates a thriving Greater Cincinnati community. With members currently serving in the military, serving on multiple community and school boards, and volunteering their time to help the underprivileged. We believe our team represents the caliber of people you’ll want to call your partner.

3. Passion to Partner. Passion to Solve.

First, we listen to your desired end-state, your goals. We take the time necessary to understand the environment, the need. Only when we understand the scope will we begin to design an innovative solution that solves the dilemma.

Our passion for the process of getting to a cost-effective solution with our clients is one the primary reasons why we’ve retained so many clients over these two-plus decades.
Through the value we deliver and the service we provide every day, our clients have the confidence and trust in their partner – GBS.

Challenge your IT provider
Do they have the “bandwidth” to diagnose and remedy any technical issue that arise? Whether it’s a problem that manifests itself at the earliest stages, the cabling infrastructure, like cross-talk caused by something as simple as an over-tightened cable tie. To programming complexities that arise from poor data prioritization when multiple technologies like telephony, software applications, data and audio/video all converge on one network. To cyber-security risks stemming from Internet of Things (IoT). These devices require open ports on your firewall that can jeopardize security by creating invitations to hackers, spyware/malware to penetrate the network and result in catastrophic loss. Challenge them to present a robust and secure design of a hybrid on-prem/cloud solution that spans the digital landscape from VoIP, SaaS to HaaS to DaaS, Paas, Maas, IaaS to Unified Communications and Video. We challenge you, because we know no other provider can deliver these integrated solutions.

Bottom line. You need one technology partner with this depth and breadth of knowledge. That partner is GBS.