Global Business Solutions, Inc. (GBS) is a leading, regional IT-based technology solutions provider serving the needs of small-midsized businesses, government and school entities. GBS is actively hiring for career opportunities.
We stand apart from many of our competitors because we are the only regional technology solutions provider who is capable of delivering fully integrated solutions across the IT, AV, Security and digital landscape. GBS is a privately held company and is committed to building a team of high-performing individuals. Employees are rewarded for performance and appropriately promoted from within. GBS management rewards those who are dedicated and proud to contribute to our success. Management places a premium on talented individuals who look to grow with us.
Please respond with .pdf of cover letter & resume to: hr@gbs-inc.com
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Position information
Company: Global Business Solutions Incorporated (GBS)
Location: Newport KY 41071, full-time on-site role
Title: Physical Security Technician
Compensation: $45,000-65,000 per year
Benefits: Medical, dental, vision, life (optional)
Job summary
The Security Integration Technician is both a customer facing and back end role where the professional be involved in installing access control systems (cabling, electro-mechanical locking, control boards and power supplies), IP video system (cable, coaxial and network cameras, network switches), powered pedestrian door operators and sliders, vehicle gate systems, audio systems, turnstiles, and more. In addition to installations, the technician will conduct preventative maintenance and complete service tickets as needed. Service calls are completed with the assistance of senior security staff.
Top qualifications
Secondary qualifications
Education/certification
Misc
Please attach your professional resume to your application including your contact information.
Are you a seasoned professional passionate about security systems and eager to contribute to a dynamic team? Global Business Solutions (GBS), the only fully integrated technology solutions provider in Greater Cincinnati, is looking for a Senior Physical Security Technician. This position offers the chance to work on cutting-edge projects, deliver high-quality security solutions, and support our mission of safeguarding our clients’ assets. If this sounds like you, let’s talk!
Key Responsibilities:
Qualifications & Skills:
Why GBS? GBS isn’t just another tech company; we’re a family of innovators and problem-solvers. We offer a full benefits package including medical, dental, vision, 401(k), and paid vacation. Plus, with our commitment to professional development, you’ll have plenty of opportunities to grow your skills and career.
About GBS: GBS is Greater Cincinnati’s only fully integrated technology solutions provider, with expertise across IT and digital landscapes. Since 1995, we’ve been accelerating business results through our comprehensive suite of services, including Managed Services, IT & IoT Solutions, Unified Communications, and more.
Ready to make an impact and join a team that values innovation and excellence? Apply online at https://grnh.se/9fce95a23us or email job@strategichrinc.com and be part of something great at GBS!
Note: The potential candidate must pass a pre-employment drug screen and background check
Employer is EOE/M/F/D/V. Please no third-party candidates.
Misc:
Apply below or by emailing your resume to HR@gbs-inc.com
Position information
Company: Global Business Solutions Incorporated (GBS)
Location: Newport KY 41071, on-site role
Title: Cabling Technician, full time
Work status requirement: US citizen
Compensation: $15.00-20.00 per hour
Benefits: Medical, dental, vision, life (optional)
Job summary
We are seeking a motivated individual to join our team as a cabling technician. This entry-level role works directly with the Crew Foreman and reports to the Installation Manager. Candidate should have access to reliable transportation.
Top qualifications
Role responsibilities
Personality fit
Misc
Please attach your professional resume to your application including your contact information.
Position information
Company: Global Business Solutions Incorporated (GBS)
Location: Newport KY 41071, on-site role
Title: Cabling Technician Level II, full time
Work status requirement: US citizen
Compensation: $20.00-25.00 per hour
Benefits: Health, dental, vision, 401(k)
Global Business Solutions (GBS), a leading, regional technology solutions provider since 1995 is currently accepting applications for a Cabling Technician.
This position reports directly to the Cabling Department Manager and serves as a team lead in the field. The Cabling Technician Level II position entails designing, installing, and maintaining structured cabling systems while working with low voltage technology.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
· Aid and direct Install copper/fiber optic computer, telephone, security and building automation cables
· Communication with Installation Manger on a daily basis
· Tracking materials
· Job site leads
· Update job site prints
· Communication with the GC’s
· Execution of job build to customer satisfaction and GBS installation standards
· Execution of wire pulling, device rigging, cable termination and testing
· Execution of timely, job-related paperwork
· Installation, termination, and testing of various low voltage cables, including Ethernet, fiber optic, and coaxial cables.
· Installation of various types of equipment including but not limited to TVs, speakers, projectors, WAPS, cameras.
· Train proper cable routing, dressing, and labeling techniques to ensure a clean and organized cabling layout.
· Lead the setup of racks, cabinets, and cable support systems under the guidance of manager.
· Train various cabling types, including CAT5e, CAT6, CAT6a, fiber optics, and coaxial cables
· Lead test and troubleshoot cables and connections using appropriate tools and equipment to ensure optimal performance.
· Participate in cable fault identification and resolution activities to maintain reliable connectivity.
· Train and practice safety protocols and guidelines to ensure a secure and hazard-free work environment.
· Maintain accurate documentation of cabling layouts, schematics, and test results for future reference.
· Collaborate with experienced technicians to provide efficient technical support on projects.
· Stay updated with industry trends and advancements in structured cabling technologies to enhance your knowledge and skills.
· Train/job shadow entry level and level I technicians.
· Other tasks and duties assigned by Manager
Minimum Qualifications (Knowledge, Skills, and Abilities)
· Low voltage experience (1-2 years)
· Experience in cabling (1-2 years)
· Familiarity with basic hand tools and testing equipment used in cabling installations.
· Ability to learn from experienced technicians and follow instructions closely.
· Enthusiasm to learn, adapt, and contribute to the team’s success.
· Effective communication skills and a willingness to collaborate with team members and project leads.
· Detail-oriented mindset and a commitment to delivering quality work.
· Valid driver’s license and ability to travel to job sites as required.
ABOUT GBS
GBS is the only fully-integrated technology solutions provider in Greater Cincinnati with holistic expertise across the IT and digital landscape. And with a team of engineers that have over 300 years of combined experience, we have the talent and resources to manage every element of an organization’s infrastructure. Since 1995, our mission remains unchanged – we accelerate business results through the design, deployment and maintenance of a suite of technologies that includes Managed Services, IT & IoT Solutions, Unified Communications, Design & Consulting Solutions, Audio/Video & Cabling Solutions. GBS is an equal opportunity employer and offers a full benefits package including medical, dental, vision, 401(k), and paid vacation.
Misc
Apply below or by emailing your resume to HR@gbs-inc.com.
Are you a tech enthusiast with a passion for audiovisual and IT systems? Do you have expertise with Q-Sys Control Systems? Do you thrive in dynamic environments and enjoy leading projects? Global Business Solutions (GBS) is looking for a talented AVIT Technician III to join our team in Newport, Kentucky!
About the Role: As an AVIT Technician III at GBS, you’ll be at the forefront of cutting-edge technology, working on exciting projects that integrate audio visual, telephony, and networked control systems. You’ll lead installations, provide top-notch customer service, and mentor other technicians, all while ensuring our clients receive the best experience possible.
What You’ll Do:
Top Qualifications:
Why GBS? GBS isn’t just another tech company; we’re a family of innovators and problem-solvers. We offer a full benefits package including medical, dental, vision, 401(k), and paid vacation. Plus, with our commitment to professional development, you’ll have plenty of opportunities to grow your skills and career.
Work Schedule & Travel: This is an hourly field position with workdays typically from Monday to Friday, 7:30 AM – 4:00 PM. While most work is local, occasional overnight travel may be required.
About GBS: GBS is Greater Cincinnati’s only fully integrated technology solutions provider, with expertise across IT and digital landscapes. Since 1995, we’ve been accelerating business results through our comprehensive suite of services, including Managed Services, IT & IoT Solutions, Unified Communications, and more.
Ready to make an impact and join a team that values innovation and excellence? Apply online at https://grnh.se/25e2fdbc3us or email job@strategichrinc.com and be part of something great at GBS!
Note: the potential candidate must pass a pre-employment drug screen and background check.
Employer is EOE/M/F/D/V. Please no third-party candidates
Misc:
Apply below or by emailing your resume to HR@gbs-inc.com.
Position title | Department | Reports to |
Account Executive | Sales | Gaby Batshoun, President |
Employment status | FLSA status | Effective date |
☐ Temporary ☒ Full-time ☐ Part-time | ☐ Nonexempt ☒ Exempt |
Position Summary
As a representative of Global Business Solutions, Inc. (GBS), you are encouraged to use the same creativity and entrepreneurial spirit in which the company was founded. You are empowered to identify new relationships and attract new business. Your success is essential to the success of our company.
The Account Executive is responsible for soliciting, identifying, and qualifying leads, negotiating, and selling IT, Physical Security, AVIT, Telephony, Cabling solutions, Managed Services, and reoccurring services that fit the company’s annual business plan objectives within corporate financial or strategic parameters.
Essential Duties and Responsibilities
Product and Service Knowledge
Your role requires a thorough understanding of GBS products & services in IT, Physical Security, Audio Video (AVIT) and Telephony to describe features and benefits based on client need and to compare products and services to other competitors within the industry. This knowledge allows you to confidently consult with clients while offering alternatives to solve their problems through customized solutions to fit their environment.
Practical Training/ Sales Certifications
To remain compliant with vendor requirements and proficient in the technologies sold, Account Executives must complete practical training and certifications throughout their employment. Requirements include:
1. Vendor-Specific Training: Regularly participate in hands-on training sessions provided by vendors to understand the latest product features, updates, and best practices.
2. Certification Programs: Achieve and maintain certifications dependent on solutions offered throughout the company’s disciplines (i.e. IT, AVIT, Physical Security, Cabling).
3. Product Updates and Workshops: Attend periodic workshops and webinars on new product releases and technology advancements to stay informed about emerging trends and solutions.
4. Sales Techniques Training: Engage in ongoing training focused on advanced sales techniques, negotiation skills, and customer relationship management to effectively sell and support solutions offered.
Networking, Channels of Influence & Past Customer Relationships
Focus on continually growing your network of relationships within your individual focus area(s) to accelerate long-term success. Plans that address methods of regular communication with key influencers are an excellent strategy to increase your own personal circle of influence and increase your source of new leads.
Networking
Identify and collaborate with individuals and businesses that demonstrate compatible business philosophies focusing on those prospects/Clients that will benefit from our company’s value-added services and consultative sales approach.
Channels of influence
Act as an important resource to and maintain relationships with individuals within the real estate, construction, office movers, etc. industries and who represent solid sources of industry information. Gain important knowledge of industry trends, competition, and potential Client opportunities.
Past customer relationships
Maintain relationships with past customers and businesses when they represent long term annuity and/or repeat Client opportunities.
Social Media
GBS understands that clients and networks have changed with the advent of social media. GBS encourages the use of social media for the purposes of networking and building relationships. We do require however that all contacts related to GBS activity be duplicated in Connectwise and that records of all correspondence, telephone, email, LinkedIn, Facebook, etc. be kept in the same.
Qualified Business Opportunities
Understand the dynamics of a solid business opportunity through the identification of a sound business approach. Strategic tools, such as the Qualification Check List, are used on every significant prospect worthy of further consideration. This action will you to quickly analyze and strategize each opportunity while also providing Project Teams with critical prospect data.
Competitive Urgency
Act with a sense of urgency and consideration to establish new relationships and provide excellent customer service.
Efficient Sales Advancement
Advance new opportunities in the most efficient manner possible based upon each Client’s needs, best practices and specific sales strategy.
Approach
Take responsibility for the results of each prospect and Client while encompassing the ability to personally manage the satisfaction of each Client; understands the Client’s business; be easily accessible and act as the Client advocate.
Innovation
Be knowledgeable of GBS processes and be innovative in responding to each Client’s needs.
Leadership
Provide strategic leadership throughout the prospecting/proposal process among the Project Team.
Leverage
Continually seek internal support and influence to leverage the organizations resources and relationships.
Resources
Utilize company information systems including Connectwise to assist you and inform your project teams of the status of new opportunities. Be responsible for ensuring that the information is accurate and current. Follow company guidelines in entering opportunities and tracking sales in CRM package.
Minimum Qualifications (Knowledge, Skills, and Abilities)
Bachelor’s degree in Business, Marketing, Information Technology, or related field preferred, but not required
Minimum 3 years of experience in sales or account management, preferably in the technology sector
Proven track record of meeting and exceeding sales targets and managing client accounts effectively
Basic understanding of IT infrastructure, networking, and technology trends relevant to the company’s offerings
Excellent verbal and written communication skills with the ability to present complex information clearly and persuasively
Strong interpersonal skills with demonstrated ability to build and maintain relationships with clients and stakeholders
Familiarity with CRM software and other sales management tools
Excellent organizational and time management skills
Demonstrated professionalism and the ability to work independently with minimal supervision
Willingness to travel as needed to meet clients, attend industry events, and support business development activities
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be requested to enable individuals with disabilities to perform the functions. Should reasonable accommodations be requested, there will be an interactive process to determine suitable accommodations that do not cause undue hardship to the company.
This is considered a hybrid position, with a requirement to be in the office part-time to collaborate with other team members and attend both internal and customer meeting, and as required by management. Frequent travel is required to meet with clients, which includes traveling and navigating various locations. Candidates should be able to handle the physical aspects of travel, including carrying and transporting business materials. In addition to travel, the role involves working at a desk or workstation for extended periods, which includes using a computer, phone, and other office equipment. The ability to stand and present information during meetings or conferences is also necessary, as this may involve the use of visual aids and technology.
The work environment includes variable conditions depending on the location. While the primary work setting is typically a climate-controlled office, the role involves visiting client sites, which may have different climates and environments. Travel may require flexibility in adjusting to different schedules. Meetings and interactions at client locations can vary, including offices, conference rooms, or other business settings. The noise levels may also vary depending on the location, with potential background noise in travel or client environments. Additionally, the role requires the ability to work flexible hours, including occasional evenings or weekends, to accommodate client schedules and business needs.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.
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Job Title: Project Manager
Job Type: Full-Time
Description:
The Project Manager is responsible for ensuring our larger and more complicated client projects run smoothly and efficiently from conception to completion. The Project Manager is the glue between the Sales Team and the Project Team Resources working closely with the Internal Resources Manager to keep client needs and our profit margin top of mind.
Responsibilities:
Service Ticket Responsibilities (on projects that require project management):
Quality Assurance:
Qualifications:
Experience and Education:
A bachelor’s degree or relevant certification is preferred but not required.
GBS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Position information
Company: Global Business Solutions Incorporated (GBS)
Location: Newport KY 41071, on-site role
Title: Service Department Manager, full time
Compensation: $70,000-90,000 per year
Benefits: Medical, dental, vision, life (optional)
Job summary
We are seeking a motivated individual to join our team as a Service Department Manager. This leadership role is responsible for leading the Structured Cabling, Physical Security, and Audio Visual teams to improve operational efficiencies, controlling costs within the project and meeting corporate financial goals while also providing excellent customer service.
Key responsibilities
Top qualifications
Education/certification
Misc
Please attach your professional resume to your application including your contact information.
Position information
Company: Global Business Solutions Incorporated (GBS)
Location: Newport KY 41071, on-site role
Title: IT Service Desk Technician Tier 2, full time
Compensation: $20.00-35.00 per hour
Benefits: Medical, dental, vision, life (optional)
Job summary
We are seeking a motivated individual to join our team as an IT Service Desk Technician. This tier-II role is responsible for remote troubleshooting technology-specific issues for our clients. All service tickets are tracked through our CRM software and primary communication methods with clients include phone and email. The role reports to the Service Desk Manager.
Top qualifications
Other qualifications
Education/certification
Misc
Please attach your professional resume to your application including your contact information.
Position information
Company: Global Business Solutions Incorporated (GBS)
Location: Newport KY 41071, on-site role
Title: Accounts Receivable Clerk, full time
Compensation: $18.00-24.00 per hour
Benefits: Medical, dental, vision, life (optional)
Job summary
We are seeking a motivated individual to join our team as an Accounts Receivable Clerk. This role is responsible for managing the billing and collections of all clients, and the role works closely with internal departments and external parties.
Role & responsibility
Top Qualifications
Education
Misc
Please attach your professional resume to your application including your contact information.
Position Purpose
Sales Executive – Physical Security
GBS Sales Executives are responsible for development and execution of strategic sales plans to achieve revenue goals. Demonstrated previous success for building business by identifying, strategically selling and closing prospects is a prerequisite. The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. The chosen candidate with also have experience selling physical security solutions to B2B clients.
Responsibilities
Qualifications
Position Purpose
The Quoting Representative supports the Global Business Solutions, Inc. Sales team, and is an integral member the Purchasing department. This role is accountable for the complete estimating life-cycle from product specification and pricing through customer quotes to responses to bids (RFPs/RFIs/RFQs).
Position Reports To: Purchasing & Estimating Department Manager
Position Summary:
Primary Responsibilities:
Knowledge & Skills Requirements:
Experience:
Multi-Media Specialist
The Multi-Media Specialist is a valued team member, and part of our marketing and communications efforts. This role is responsible for the development of high-quality design, photography and video content that helps grow the GBS business.
The majority of the creative work has two primary audiences – internal teams such as sales and division managers, as well as external communications which include marketing campaigns that fuel our growth plans. Marketing mediums include print collateral, digital advertising, digital signage and all online media formats. Important elements within the marketing mix include email marketing, social media graphics and management, promotional material, web layout and graphics design. Daily activities also include videography, photography and video editing. We utilize all forms of media to attract attention and persuade our target audience of C-Suite decision-makers.
This position will be filled by a competent, responsible, hardworking individual who is passionate about doing great work, serving our stakeholders, and communicating internally and externally with clarity and persuasiveness.Essential Job Functions:
(40%) Marketing Project Design & Development: Graphic development and layout required to produce marketing materials and marketing campaign components that support our growth efforts. Design work and managing multiple design projects from concept to completion will account for approximately 40% of daily activities.
(30%) Video Production & Editing: Production of high-quality videography and photography for use across all mediums. Video productions range from in-house “studio-type” productions to outdoor and at-client location productions. The majority of video production projects are ultimately used as part of a marketing campaign initiative. However, our video services are a valuable resource and we are looking to transform our video operation from a solely internal resource to a revenue generator. Candidates with experience creating a revenue-generating videography operation and managing client communications is a distinct plus
(10%) Digital Signage Design & Management: Collaboratively develops vision and brings that vision to life on digital screens. Digital signage ranges from internally-focused team communications to full client engagement. Candidates with experience creating a revenue-generating digital signage operation and managing client communications is a distinct plus.
(10%) Marketing Department Collaboration: Working collaboratively with Director of Marketing to develop, refine and improve our marketing and communications.
(5%) Department Support: Collaborates and supports other departments based on need, skills and workload.
(5%) Travel: Limited travel may be required. Over-night travel may be required but very seldom.
Knowledge & Skills Requirements:
Selection Criteria:
The ideal candidate for this position should have a strong working, hands-on knowledge and experience of graphic design, photo editing, video capture/ editing, and motion graphics. This position will work collaboratively with in-house html resources to develop the visual image of our internal website, as well as the web presence of clients. Experience in email design, creation and implementation is also any important part of this role.
The candidate should have strong command of marketing principles accompanied by solid verbal, grammar and communication skills. Teamwork and the shared desire to be a highly functioning marketing team is a must. High value will be placed on open team communications and the desire to solve problems through the use of creative communications. Consistently demonstrating the ability, desire to take personal ownership of projects. Displaying a professional, positive attitude on a consistent basis is critical for long-term success.
This job requires the candidate to wear multiple hats in order to create a unified approach to branding, along with all forms of print, digital and video assets. This candidate will work closely with the Director of Marketing and Communications.
Introduction to Global Business Solutions, Inc. (GBS)
GBS opened in 1994, and since then our mission remains unchanged. Our team of expert technicians solves the challenges businesses experience through the design, deployment, and management of leading-edge technologies. Our comprehensive IT-based solutions include:
We are a client-centric technology solutions provider who is unique within the market. GBS is the only fully-integrated technology solutions provider capable of delivering truly integrated technologies. It is because of our people and their skills that enable us to dedicate ourselves to solving the technology challenges of businesses across the world, however, our focus area is the Greater Cincinnati region.
With a team of technicians that have over 300 years of combined experience, we have the talent and resources to manage every element of an organization’s technology infrastructure.
GBS is an equal opportunity employer and offers a full benefits package including medical, dental, vision, 401(k), and paid vacation. The potential candidate must pass a pre-employment drug screen and background check. Qualified candidates, please submit cover letter and resume with wage requirements as a word document or PDF. No phone calls or agencies please.
Candidates would be responsible for the development, implementation, management, and reporting for established sales goals for cloud services, including ShoreTel Connect Cloud and Sky. Ideal candidates would represent GBS to prospective clients within an assigned geographic area and systematically prospect for new accounts. Other responsibilities for this position include:
Qualifications:
Global Business Solutions is an equal opportunity employer and offers a full benefits package including medical, dental, vision, 401(k), and paid vacation. The potential candidate must pass a pre-employment drug screen and background check. Qualified candidates, please submit cover letter and resume with wage requirements as a word document or PDF.
No phone calls or agencies please.
GBS Solutions Sales Executives are responsible for development and execution of strategic sales plans to achieve revenue goals. Demonstrated previous success for building business by identifying, strategically selling and closing prospects is a prerequisite.
Responsibilities include:
Qualifications:
Global Business Solutions is an equal opportunity employer and offers a full benefits package including medical, dental, vision, 401(k), and paid vacation. The potential candidate must pass a pre-employment drug screen and background check. Qualified candidates, please submit cover letter and resume with wage requirements as a word document or PDF.
No phone calls or agencies please.
GBS is looking for an experienced, seasoned developer. As the expert amongst a small team of professionals, you will execute web-based projects and applications as a tactic in marketing and branding strategy for primarily small to mid-sized organizations across a number of industries. The successful candidate will have a breadth of design experiences across a host of varying sites. This person must have experience programming PHP, HTML, CSS, JavaScript, React.js, Vue.js, PHP, API’s and content management systems (specifically WordPress with Elementor). This role must be able highly attuned to working independently or as a team with other designers.
You must be able to handle multiple projects, consistently meet deadlines and produce fully-functional web projects. A thorough understanding of responsive techniques and user experience is essential. Familiarity with browser compatibility, user interface requirements, cross-platform support, database architecture, and server configuration are important to this position.
Responsibilities:
Qualifications:
Working under the direction of the Design Engineer, this position provides field installation and service support for AV, Telephony, and Cabling/IT infrastructure projects. Key activities include field installation, service, and troubleshooting of professional audio visual, telephony, and network systems. This is an entry-level full-time position with excellent opportunities for advancement.
Responsibilities include:
Qualifications:
The ideal candidate will have at least 1-2 years of experience as well as excellent customer service skills. Must have a positive attitude, high attention to detail, and the ability to work independently. Previous installation or field service experience in AV/Telephony/IT infrastructure along with experience in any of the following are a plus:
Global Business Solutions is an equal opportunity employer and offers a full benefits package including medical, dental, vision, 401(k), and paid vacation. The potential candidate must pass a pre-employment drug screen and background check. Qualified candidates, please submit cover letter and resume with wage requirements as a word document or PDF.
No phone calls or agencies please.
Responsibilities include:
IT HelpDesk Manager will lead a team of technicians who serve GBS clients’ IT and technology needs. In this role, you are the person ultimately responsible for delivering best-in-class client service while deploying sound IT solutions. You will be adept at managing a multitude of technical issues, while ensuring your team is adhering to GBS service policies and upholding our standard of service excellence.
This role is responsible to ensure IT service tickets are addressed in a timely fashion and meet or exceed client Service Level Agreements (SLA’s). This role will be a technical resource to IT HelpDesk Technicians and will be the primary point of contact for service ticket escalation when necessary.
Qualifications:
The successful candidates will use their skills and talents to satisfy clients’ technology needs. You must be able to lead a team of that is adept at solving technology-specific issues remotely. Primary mode of communication is via phone and email so it is imperative your phone and email (written) communication skills match the importance placed upon a GBS Manager. This position is also responsible for diligent and accurate utilization of CRM software.
The successful candidate will possess and be able to demonstrate the following technical knowledge – Server Virtualization (VMWare & HyperV), Firewall Configuration, Microsoft Servers & Active Directory Administration, Microsoft Exchange (current & previous versions), Routing and switching, VoIP System Administration, Wireless Switches Administration, SAN’s Administration. The chosen individuals will have a strong work ethic demonstrated through previous work and/or academic performance. Organizational and time-management skills as well as a logical approach to problem solving is a must have. With a knack to relate and communicate with clients and GBS team members, you will share a strong spirit of personal responsibility demonstrated through punctual attendance, and the ability to foster a positive, team-building atmosphere. And above all – honesty.
Global Business Solutions is an equal opportunity employer and offers a full benefits package including medical, dental, vision, 401(k), and paid vacation. The potential candidate must pass a pre-employment drug screen and background check. Qualified candidates, please submit cover letter and resume with wage requirements as a word document or PDF.
No phone calls or agencies please.
Strong, innovative & growing IT Solutions Provider in the Greater Cincinnati Area, currently looking to fill Level I and Level 2 System/Network Technician positions. Candidate will be responsible for onsite support of clients’ networks, network upgrades and administration of multiple environments.
Candidates will have experience in: Network Administration, Exchange, Active Directory, Backups and Disaster Recovery, Firewall, TCP/IP and routing concepts, Security, Switching/VLAN, Linux, and VoIP. Candidate should enjoy a challenging position in a team atmosphere.
You must be able to demonstrate capability to design, support and maintain several of the following technologies:
Responsibilities include:
The IT HelpDesk Technician is part of a skilled team that together deliver best-in-class client service while deploying sound IT solutions. The successful candidates will use their skills and talents to satisfy clients’ technology needs. You must be adept at solving technology-specific issues remotely. Primary mode of communication is via phone and email. This position is also responsible for diligent and accurate utilization of CRM software.
Qualifications:
The successful candidates will possess and be able to demonstrate the following technical knowledge – Server Virtualization (VMWare & HyperV), Firewall Configuration, Microsoft Servers & Active Directory Administration, Microsoft Exchange (current & previous versions), Routing and switching, VoIP System Administration, Wireless Switches Administration, SAN’s Administration. The chosen individuals will have a strong work ethic demonstrated through previous work and/or academic performance. Organizational and time-management skills as well as a logical approach to problem solving is a must have. With a knack to relate and communicate with clients and GBS team members, you will share a strong spirit of personal responsibility demonstrated through punctual attendance, and the ability to foster a positive, team-building atmosphere. And above all – honesty.
Global Business Solutions is an equal opportunity employer and offers a full benefits package including medical, dental, vision, 401(k), and paid vacation. The potential candidate must pass a pre-employment drug screen and background check. Qualified candidates, please submit cover letter and resume with wage requirements as a word document or PDF.
No phone calls or agencies please.
Installation, Programming, & Servicing of the following:
Employee Description:
Minimum Requirements and Skills:
Physical Demands:
Education/Requirements:
Job Type: Full-time
Salary: Commensurate with experience level
Schedule:
Experience:
Certifications and Licenses:
