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Career Opportunities

global business solutions is always looking for skilled and highly motivated employees.

Review open opportunities below.

First, a bit about GBS, who we are and why you want to join our team.

Global Business Solutions, Inc. (GBS) is a leading, regional IT-based technology solutions provider serving the needs of small-midsized businesses, government and school entities. We are among the Fastest 55 growth companies in the region. And we stand apart from many of our competitors because we are the only Greater Cincinnati Managed IT Service Provider who can deliver truly integrated solutions across a suite of technologies, and throughout the IT and digital landscape.

GBS is a privately held company and is committed to building a team of high-performing individuals. Employees are rewarded for performance and appropriately promoted from within. GBS management rewards those who are dedicated and proud to contribute to our success. Management places a premium on talented individuals who look to grow with us.

Responsibilities include: 

The IT HelpDesk Technician is part of a skilled team that together deliver best-in-class client service while deploying sound IT solutions. The successful candidates will use their skills and talents to satisfy clients’ technology needs. You must be adept at solving technology-specific issues remotely. Primary mode of communication is via phone and email. This position is also responsible for diligent and accurate utilization of CRM software.

Qualifications:

The successful candidates will possess and be able to demonstrate the following technical knowledge – Server Virtualization (VMWare & HyperV), Firewall Configuration, Microsoft Servers & Active Directory Administration, Microsoft Exchange (current & previous versions), Routing and switching, VoIP System Administration, Wireless Switches Administration, SAN’s Administration. The chosen individuals will have a strong work ethic demonstrated through previous work and/or academic performance. Organizational and time-management skills as well as a logical approach to problem solving is a must have. With a knack to relate and communicate with clients and GBS team members, you will share a strong spirit of personal responsibility demonstrated through punctual attendance, and the ability to foster a positive, team-building atmosphere. And above all – honesty.

Global Business Solutions is an equal opportunity employer and offers a full benefits package including medical, dental, vision, 401(k), and paid vacation. The potential candidate must pass a pre-employment drug screen and background check. Qualified candidates, please submit cover letter and resume with wage requirements as a word document or PDF. No phone calls or agencies please.

Strong, innovative & growing IT Solutions Provider in the Greater Cincinnati Area, currently looking to fill Level I and Level 2 System/Network Technician positions. Candidate will be responsible for onsite support of clients’ networks, network upgrades and administration of multiple environments.

Candidates will have experience in: Network Administration, Exchange, Active Directory, Backups and Disaster Recovery, Firewall, TCP/IP and routing concepts, Security, Switching/VLAN, Linux, and VoIP. Candidate should enjoy a challenging position in a team atmosphere.

You must be able to demonstrate capability to design, support and maintain several of the following technologies:

  • VMWare and HyperV
  • Citrix (XenApp, Xendesktop)
  • SAN’s (NetApp, EMC, Nimble)
  • Firewalls (Cisco, WatchGuard, Fortinet)
  • Microsoft Exchange Server
  • Microsoft 365
  • Routing and Switching
  • VoIP (Cisco, Mitel, Avaya)
  • Wireless switches (Cisco, HP, Extreme Networks)
  • Linux server administration
  • Backup & Disaster Recovery 

Responsibilities include: 

IT HelpDesk Manager will lead a team of technicians who serve GBS clients’ IT and technology needs. In this role, you are the person ultimately responsible for delivering best-in-class client service while deploying sound IT solutions. You will be adept at managing a multitude of technical issues, while ensuring your team is adhering to GBS service policies and upholding our standard of service excellence.

This role is responsible to ensure IT service tickets are addressed in a timely fashion and meet or exceed client Service Level Agreements (SLA’s). This role will be a technical resource to IT HelpDesk Technicians and will be the primary point of contact for service ticket escalation when necessary.

The successful candidate will

Qualifications:

The successful candidates will use their skills and talents to satisfy clients’ technology needs. You must be able to lead a team of that is adept at solving technology-specific issues remotely. Primary mode of communication is via phone and email so it is imperative your phone and email (written) communication skills match the importance placed upon a GBS Manager. This position is also responsible for diligent and accurate utilization of CRM software.

The successful candidate will possess and be able to demonstrate the following technical knowledge – Server Virtualization (VMWare & HyperV), Firewall Configuration, Microsoft Servers & Active Directory Administration, Microsoft Exchange (current & previous versions), Routing and switching, VoIP System Administration, Wireless Switches Administration, SAN’s Administration. The chosen individuals will have a strong work ethic demonstrated through previous work and/or academic performance. Organizational and time-management skills as well as a logical approach to problem solving is a must have. With a knack to relate and communicate with clients and GBS team members, you will share a strong spirit of personal responsibility demonstrated through punctual attendance, and the ability to foster a positive, team-building atmosphere. And above all – honesty.

Global Business Solutions is an equal opportunity employer and offers a full benefits package including medical, dental, vision, 401(k), and paid vacation. The potential candidate must pass a pre-employment drug screen and background check. Qualified candidates, please submit cover letter and resume with wage requirements as a word document or PDF. No phone calls or agencies please.

Overview:

GBS has an Electronic Security Systems Integration department that specializes in Consulting, Designing, Project Management, Installation, and Service of integrated Security Access Control and Video Surveillance systems. Our projects range in scope from small to enterprise-level implementations. 

Responsibilities include: 

  • Installs wire, read blueprints, mount system panels and devices, and wire circuit and electrical connections for Access Control, Video Surveillance, and Detection Systems
  • Verify Security System equipment functionality. Actively tests equipment, connections, and signals. Responsible for problem identification and correction
  • Respond to customer service calls, troubleshoot and repair as necessary
  • Stay current with latest hardware and software versions
  • Constantly maintain system knowledge and proficiency
  • Educate and train clients on system administration procedures and functionality
  • Attend pre-sales meetings with clients to assist in developing technology solutions
  • Collaboratively work with GBS Account Managers to design solutions and develop Bills of Materials
  • Assume day-to-day Project Management duties during client installations
  • Installation of Low Voltage Cabling
  • Read, understand and work from project blueprints as required
  • Generate proper documentation throughout all phases of a project including closeout
  • Other duties as assigned

Qualifications:

  • The successful candidate must have 2-5 years of experience installing and servicing integrated security and access/video systems. Lenel, Genetec, Milestone certifications are a plus
  • High School Diploma or equivalent is required
  • Experience installing IP cameras and/or NVRs
  • Understanding of and experience working with electrical circuits
  • Project Management experience is desirable
  • Ability to work independently and manage projects
  • Must have the ability to establish rapport and motivate associates at all levels in an effective manner
  • Must be able to exercise effective time management skills (prioritize, work on a time line)
  • Must have ability to manage multiple tasks simultaneously

Additionally, the chosen individual will have strong technical knowledge and the ability to put this knowledge to work on successfully implementing Electronic Security Systems. This individual must have a strong work ethic demonstrated through previous work and/or academic and training performance. Excellent organizational and time-management skills, as well as a logical approach to problem solving are must-haves. With a knack to relate to and communicate with clients and GBS team members, you will have a strong spirit of personal responsibility demonstrated through punctual attendance and the ability to foster a positive, team-building atmosphere. And honesty above all else.

Global Business Solutions is an equal opportunity employer and offers a full benefits package including medical, dental, vision, 401(k), and paid vacation. The potential candidate must pass a pre-employment drug screen and background check. Qualified candidates, please submit cover letter and resume with wage requirements as a word document or PDF. No phone calls or agencies please.

Working under the direction of the Design Engineer, this position provides field installation and service support for AV, Telephony, and Cabling/IT infrastructure projects.  Key activities include field installation, service, and troubleshooting of professional audio visual, telephony, and network systems. This is an entry-level full-time position with excellent opportunities for advancement.

Responsibilities include:

  • Execution of job build to customer satisfaction and GBS installation standards
  • Configuration of a wide range of audiovisual, network, and voice/telephony equipment
  • Assembly and dressing of IT/AV equipment racks to GBS installation standards
  • Maintain knowledge of IT/AV industry products and standards
  • Execution of wire pulling, device rigging, cable termination and testing
  • Job related paperwork
  • Maintain install vehicle with supplies and tools
  • Assist clients with basic questions and instructions on system operation
  • Complete daily record keeping including job/time reports, expense reports, and installation checklists
  • Coordination and interfacing with site supervisors and tradesmen.
  • Interfacing with sales and support staff (job issues, coordination of job process)

Qualifications:

The ideal candidate will have at least 1-2 years of experience as well as excellent customer service skills.  Must have a positive attitude, high attention to detail, and the ability to work independently.  Previous installation or field service experience in AV/Telephony/IT infrastructure along with experience in any of the following are a plus:

  • Working knowledge of building trades
  • General carpentry and use of power tools
  • Mounting for displays, speakers, screens and projector lifts
  • Cable pulling and termination, rack building, and av/telephony equipment setup and adjustments
  • Audio tuning and equalization
  • System testing and commissioning
  • Display and adjustment
  • System troubleshooting
  • Manufacturer certifications a plus
  • Basic networking skills
  • Control systems integration and file loading. (i.e. Crestron, Extron, AMX, BSS, etc)
  • Phone systems install and integration
  • CTS certification a plus


Global Business Solutions is an equal opportunity employer and offers a full benefits package including medical, dental, vision, 401(k), and paid vacation. The potential candidate must pass a pre-employment drug screen and background check. Qualified candidates, please submit cover letter and resume with wage requirements as a word document or PDF. No phone calls or agencies please.

GBS is looking for an experienced, seasoned developer. As the expert amongst a small team of professionals, you will execute web-based projects and applications as a tactic in marketing and branding strategy for primarily small to mid-sized organizations across a number of industries. The successful candidate will have a breadth of design experiences across a host of varying sites. This person must have experience programming PHP, HTML, CSS, JavaScript, React.js, Vue.js, PHP, API’s and content management systems (specifically WordPress with Elementor). This role must be able highly attuned to working independently or as a team with other designers.

You must be able to handle multiple projects, consistently meet deadlines and produce fully-functional web projects. A thorough understanding of responsive techniques and user experience is essential. Familiarity with browser compatibility, user interface requirements, cross-platform support, database architecture, and server configuration are important to this position.

Responsibilities:

  • Works with design team to develop interactive site architecture for new websites
  • Develops programming code for assigned web projects based on creative and marketing strategies stated in approved proposals
  • Informs Interactive Team if server problems occur on any agency-managed or maintained interactive properties; assists in helping to resolve all such problems
  • Stays current on all programming-related technology trends and innovations, and communicates regularly with Interactive Team regarding training needs, or hardware and software upgrades to keep the agency on the leading edge of interactive design
  • Develops programming code for rich media advertising
  • Regularly updates active websites maintained by the agency, including existing programming code and server configurations, to ensure sites stay functional as technology and client needs require
  • Posts tested and approved coded data to active websites
  • Tests web programming to ensure full functionality and browser/device compatibility

Qualifications:

  • Proficiency in the Following Front-End Technologies:
    • HTML/CSS
    • JavaScript (ES6)
    • Modern Front-End Frameworks (React, Vue)
    • WordPress Development and Maintenance 
    • Familiarity with PHP
  • Experience with APIs
  • Experience with Content Management Systems
  • Experience with Web Analytics and SEO
  • Experience with Google Tools
  • Experience with AWS, Azure, Google (GCP), or other cloud platforms
  • Experience leading projects from start to finish
  • Understanding of UX/UI

GBS Solutions Sales Executives are responsible for development and execution of strategic sales plans to achieve revenue goals. Demonstrated previous success for building business by identifying, strategically selling and closing prospects is a prerequisite.

Responsibilities include:

  • Build new client sales
  • Maintain and grow revenue among existing client base
  • Cultivate and maintain high-level relationships within client organizations
  • Ability to assume an active role in negotiating the terms and conditions to close the sale
  • Ensure that an ongoing relationship is maintained with the account after the sale is made, acting as an additional and important feedback and escalation channel for the client relationship
  • Proactively seek and engage opportunities for incremental business
  • Drive end-to-end business development activities and will be accountable for the achievement of sales goals in their territory
  • Attain sales goals and year-over-year sales growth and provide frontline sales and contract negotiation assistance to support the team
  • Proper, daily utilization of CRM tools
  • Collaborate with and enhance the Marketing/Sales component mix

Qualifications:

  • 5+ years previous business-to-business experience with a documented track record of success
  • Solution selling experience in the IT services field
  • Aggressive commitment to continually grow in your command of the technical knowledge necessary to consult and add value across a suite of IT-based technologies
  • Strong collaboration skills and ability to work alongside multiple team members
  • Strong time-management and organization skills
  • Highly resourceful when need to overcome barriers and objections
  • Proven record of meeting/exceeding established goals
  • Experience with CRM tools, specifically ConnectWise

Global Business Solutions is an equal opportunity employer and offers a full benefits package including medical, dental, vision, 401(k), and paid vacation. The potential candidate must pass a pre-employment drug screen and background check. Qualified candidates, please submit cover letter and resume with wage requirements as a word document or PDF. No phone calls or agencies please.

Candidates would be responsible for the development, implementation, management, and reporting for established sales goals for cloud services, including ShoreTel Connect Cloud and Sky. Ideal candidates would represent GBS to prospective clients within an assigned geographic area and systematically prospect for new accounts. Other responsibilities for this position include:

  • Develop new and existing accounts within an assigned geographic region through effective prospecting, networking, solution selling, and closing
  • Manage gross profit, margin and related sales objectives to ensure achievement of assigned quota and company objectives
  • Work with internal pricing systems and Sales & Engineering to develop competitive bids
  • Stay current with market/industry dynamics, competition, market pricing and vertical market requirements, etc. to be best positioned for success in prospecting efforts
  • Ensures accurate documentation of customer data
  • Acquires and grows strong knowledge of products and services in assigned practice area. Researches new growth opportunities

Qualifications:

  • Minimum 1-3 years business-to-business sales experience
  • Proven and documented attainment of sales quotas and new accounts
  • Ability to build strong personal relationships
  • Strong customer service skills
  • Ability to grasp technical terminology and concepts
  • Knowledge of telecommunications, telephone system, and peripheral equipment

Global Business Solutions is an equal opportunity employer and offers a full benefits package including medical, dental, vision, 401(k), and paid vacation. The potential candidate must pass a pre-employment drug screen and background check. Qualified candidates, please submit cover letter and resume with wage requirements as a word document or PDF. No phone calls or agencies please.

Please respond with .PDF of Cover Letter & resume to: hr@gbs-inc.com